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FREQUENTLY ASKED QUESTIONS

  • To guarantee your camper’s spot, register early.
  • Registrations are first-come, first-served upon availability of space; some camps have limited availability.
  • Online registration is preferred. Additionally, registration forms may be submitted in person, by mail, or by emailing to: [email protected].
  • Please allow 3-5 business days for physical registration forms to be processed.
  • All hard-copy registrations must be completely filled out in order to be processed. Missing information will delay your registration and spots are not held. Any registration questions will be communicated via email and will delay registration.
  • Know that online registrations are ongoing. If you choose to register on paper, you may lose your spot to an online registration before we can process your registration.
  • The NSYMCA has the right to deny entrance to a camper if fees are not paid and up to date.
  • Camp registrations for any given week are due by 12 pm on the Thursday prior to that week. Any registrations after this time will not be accepted. For details or more information, email: [email protected].
  • Payment plans are now available for members and nonmembers!
  • We are offering both Credit Card and ACH payment options for camp registration. Please note:
  • A 3% processing fee will apply to all credit card payments.
  • A 0.096% processing fee will apply to ACH payments.
  • A $25 NSF fee will be charged for any payment that is returned by the bank. As a courtesy, one fee will be waived per calendar year.

There are two payment plan options (see below).

Option #1 – Standard Payment Plan

  • Payments will begin the week before your child’s camp starts. For example, if your child’s camp begins in Week 2, your first payment will be charged on the Monday prior.
  • Payments will be automatically drafted 7 days before the start of each week of camp.
  • If you are registered for all 10 weeks, the payment plan will span 10 weeks, with the first draft occurring on June 2, 2025, and the final draft on August 4, 2025.
  • Payment amounts may vary week-to-week based on the specific camps your child is registered for. For example, if your child is in a Premium Specialty Camp for Week 1 and Traditional Camp for Week 2, Week 1 will have a higher payment due to the price difference.

Option #2 – Custom Payment Plan

  • To set up a custom payment plan, please email [email protected] after completing your camp registration and paying the required deposits.
  • Custom payment plans can begin at any time after registration and may be adjusted prior to each payment draft.
  • All custom payment plans must be completed by the last day of camp

All camp cancellations and transfer requests must be submitted in writing to [email protected]. A $30 per camp week (per child) transfer fee will be required for any transfers, and this applies to all requests.

  • Camp cancellations are subject to a $30 per camp week (per child) cancellation fee. This differs from previous years, where a flat $30 cancellation fee was applied. For example, if you cancel three weeks of camp, your cancellation fee will total $90. The refund deadline is May 1, 2025. After this date, no refunds or credits will be issued for cancellations.
  • If you have to cancel camp, your deposit for that week will be applied to the cancellation fee. If you paid a $20 deposit, then you will be charged an additional $10.
  • Refunds may be considered in unique circumstances and granted by the director at their discretion. Please email [email protected] for more information.
  • Registrations received after a camp is full and has reached capacity will be put on the wait-list.
  • Once on the wait list, if a spot becomes available you will receive an email giving 24 hours to claim your spot. If we do not receive any contact, we will move onto the next camper.
  • If you are moved off a camp waitlist after March 1st, and registered for camp, you will be charged the standard rate.
  • A $10 multi-child credit will be given, per week, when 2 or more children are registered. This is forfeited if the registration is withdrawn. To receive your multi-child credit, you must email [email protected] to notify us and request your credit. This credit will be then be placed on your NSYMCA account.
  • Military discounts are available. For more information please contact Heidi Busch: [email protected].